FAQ's
1
Can you give it answers to specific questions?
Yes, we can give it any knowledge you would like it to have so it can answer the most common questions your customers ask.
It can give your hours, your business address, what services you do and don't provide, specific niche questions, etc.
2
Do chatbots save money for businesses?
They do — automation can reduce customer-support costs by up to 25%, freeing teams to focus on complex or high-value interactions.
3
How much can AI chatbots actually improve conversions?
Studies show websites using AI chatbots see an average 23% increase in conversions, with some reaching 35–100% depending on the industry and chat integration depth.
4
Can it give location specific advice/answers?
Yes, for example if you are a local business that only services a certain area, it can be taught where you do and do not service so it can let users know. No need for a phone call to ask.
5
Do chatbots really handle support efficiently?
Modern AI chat systems resolve over 70% of customer questions without human handoff and cut response times by 18%, ensuring faster resolutions and higher satisfaction.
6
Can it book services around my schedule?
Yes, we can set it up to match your calendar and book accordingly. The whole thing right through the chatbot, no need for an email, text, or phone call. We can set it up to get any required information from the user prior to booking and have it sent directly to your email.
7
Do customers actually prefer talking to a chatbot?
Surprisingly, yes. Around 62% of customers prefer interacting with a chatbot instead of waiting for an agent, and 41% say live chat is their favorite contact channel overall.